🛡️ Warranty Policy

Our commitment to quality, reliability, and your complete satisfaction.

🌿 Lawnora Warranty Promise

At Lawnora, we stand behind the quality of every product we sell. We are committed to providing durable, reliable lawn care equipment backed by excellent customer support.

Most products purchased from Lawnora include a 5-Year Limited Warranty against manufacturing defects under normal residential use.

🛡️ Warranty Coverage

Our warranty covers defects in materials or workmanship that occur during normal use of the product.

The warranty generally covers:

• ✅ Manufacturing defects
• ✅ Faulty components
• ✅ Mechanical failures caused by defective workmanship
• ✅ Factory-installed parts with verified manufacturing defects

❌ Warranty Exclusions

The warranty does not apply to damage resulting from:

• ❌ Normal wear and tear
• ❌ Improper assembly or installation
• ❌ Misuse or neglect
• ❌ Commercial or rental use (unless specifically stated)
• ❌ Accidental damage
• ❌ Unauthorized modifications or repairs
• ❌ Improper maintenance
• ❌ Natural disasters or environmental damage
• ❌ Cosmetic damage that does not affect product performance

🔧 Warranty Claims

If you believe your product has a manufacturing defect covered under warranty, please contact our Customer Support Team with the following information:

• 📦 Order Number
• 📅 Purchase Date
• 📸 Photos or videos showing the issue
• 📝 A brief description of the problem

Our team will review your claim and respond as quickly as possible with the next steps.

🔄 Warranty Resolution

If your warranty claim is approved, Lawnora may, at its discretion:

• ✔ Repair the product
• ✔ Replace defective parts
• ✔ Replace the entire product
• ✔ Issue a refund where appropriate

The resolution provided will depend on the nature of the issue and product availability.

🚚 Shipping for Warranty Claims

If a product must be returned for warranty inspection, our support team will provide instructions before any item is shipped.

Approved warranty claims may include prepaid return shipping where applicable.

📦 Shipping Information

• 🇺🇸 Shipping available to all 50 U.S. states.
• 🚚 FREE Shipping on every order.
• 📦 Processing Time: 1–3 Business Days.
• 🚛 Delivery Time: 3–7 Business Days.
• ❌ Local Pickup is not available.

🔄 Returns

In addition to our warranty, we offer a 30-Day Free Return Policy for eligible products. Please see our Returns & Refund Policy for complete details.

📞 Contact Our Warranty Team